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Administrative Professional Training

Learning and developing a host of new skills to begin a new career

Prepare for a successful career as an administrative assistant, customer service representative, office manager, receptionist, and more. This program provides detailed information on customer service skills, de-escalation techniques, organizational and technological tools as well as the basics of accounting, purchasing, and office machine operations. The program also offers a special focus on workplace readiness skills combined with Northstar Digital Literacy certifications.

Complete the Administrative Professional Training certificate program in 2 months, and enter the job market with new skills perfectly suited for entry-level administrative roles in a variety of settings including medical offices, law firms, banks, social and human services agencies, and more.

Enrolling for Fall, 2024!

Program Components

45 hours classroom instruction | 15 hours work-readiness training | 20 hours independent learning for certification exam

Duration & Schedule

8 weeks | 6:00pm - 8:30pm Tuesday, Wednesday & Thursday

Upcoming Sessions

Registration and Classes start October, 2024 

Teaching Mode

Hybrid (50% face-to-face classes and 50% virtual meetings) | In-person meetings take place at our North Campus located at 220 Elmwood Avenue, Providence, RI | Online classes take place on Zoom


$200/session paid upon enrollment | Free Northstar Digital Literacy Certifications


  • High School Diploma or GED (Please note, your High School Diploma does not have to be from the U.S. If you have a High School Diploma from a foreign country, it is equally eligible.)
  • Intermediate level English proficiency (if English is not your native language, you must pass the CASAS (English proficiency) test with a minimum score of 215.)
  • U.S. Work Authorization
  • Commitment to finding a job as an administrative professional
  • BCI (state background check which costs $5) More information on how to obtain here

Application & Screening

Applicants must complete the application linked below. Once the application is submitted, an Admissions staff member will reach out to schedule an orientation, an English Proficiency (CASAS) test (if applicable), and to verify eligibility.

Please click the link below and complete the form to apply.

Class Cap

25 students per cohort

More Information | Apply



Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable among us for more than 100 years. We meet our clients where they are by providing integrated, wraparound programs and services helping those seeking to overcome educational, cultural, economic, and language barriers.